Understand how your bot is engaging with customers and continuously optimize using chatbot analytics. A/B split test different conversation flows to assess and compare different user behaviors while improving the customer experience.
Get a bird’s eye view on how many conversations converted into sign-ups, demo requests, resolved tickets, leads and more. Know how deep into the conversation your visitors are with the bot. Improve customer experience by analyzing the behavior of your target audience with the bot.
Bridge the gap between where you are and where you want to reach. Smartech Analytics makes it easy for you to understand bot interactionseven better by providing you information like average conversation session, top goals, top intents, top countries and so much more!
Fill in the Gaps
Goal Completion Rate
Average Chat Duration
Average Messages Per Visitor
Boost your Sales
Without measuring your chatbot’s performance, you are just taking a shot in the dark!
With Smartech Analytics, you can base your sales & marketing strategies on hard facts, rather than on pure guesses.
Cut down on Costs
Save those €€€ by tracking which changes and tweaks in your bots conversation and funnel brought about a better response, and which ones fall flat on the face through a series of A/B tests.
What’s more important than getting information? It’s getting actionable information! You don’t need meaningless data creeping up your dashboard every now and then. Smartech Analytics has a robust interface that provides you meaningful, precise and accurate information that can be acted upon.